Entering the same data twice
Information moves from email to a spreadsheet and then into the business system. Each handover takes time and creates opportunities for errors.
Process automation for Swiss SMEs
We automate repetitive work.
Bidoli IT-Services simplifies business processes, connects existing systems and automates recurring handovers for Swiss SMEs in technical industries, wherever it makes business sense. Owner-managed and based in Aargau.
Your software works. The handovers still take time.
Chasing missing information
The office has to ask for reports, photos or material details before an order can move forward.
More orders, more administration
Work increases, but the processes still depend on the same manual checks.
From a service request to billing
One possible workflow: capture the request, prepare the order, collect the service report and check completeness before billing. The exact steps depend on your company; critical approvals remain with people.
- Request
- Order
- Service report
- Completeness check
- Billing
Where technical work meets administration
- Electrical and building services
- Machinery, plant engineering and technical service
- Technical wholesale and distribution
A real integration project
The AMZ Racing case describes the connection of order processing, business software and accounting. It is an example of systems integration, not a promise of identical results for every company.
Read the AMZ Racing case study (German) →How we work
The process comes first. Then the technology.
- 01
Understand
Observe the actual process and its systems.
- 02
Simplify
Remove unnecessary steps before automating them.
- 03
Connect
Define where data belongs and connect existing systems.
- 04
Automate
Automate recurring work with clear checks and error paths.
- 05
Operate
Monitor, document and improve the running process.
The first step
Free initial conversation
Start with a free conversation. A process analysis costs CHF 890 and covers the current workflow, systems, bottlenecks, target process and an economic assessment. It is fully credited towards a subsequent implementation of CHF 5’000 or more. You keep the analysis results.